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I'm trying to setup an ad and I see this. What does it mean?

Image unavailable: Unable to get image. This may be due to the image being deleted or unable to be processed. Please upload a new image. (#2446578)

2 Answers

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Best answer

This is weird and I also have the same error. How I solved it is that during adding of media in Facebook ads, I left all the orientation to "Original" instead of cropping the image via aspect ratio selection.

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If you're running into an error when trying to set up your Facebook ads, it's likely due to one of two issues. Either the image you're trying to use is unavailable or unable to be processed, or there's an issue with the Facebook ad account itself.If it's the former, try uploading a new image and see if that resolves the issue. If not, then there may be something wrong with your Facebook ad account. In that case, reach out to Facebook support for help troubleshooting the issue.

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